ERGO-Basic packing table

Arnold André GmbH & Co. KG, Bünde

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What was required and what products were used? 
For over 200 years, Arnold André - The Cigar Company has stood for top quality cigars and cigarillos. Founded in 1817, the company has developed into Germany's largest cigar manufacturer and impresses with its passion for tobacco and decades of experience. In order to continue to guarantee the high quality of its products, Arnold André relies on state-of-the-art equipment. In this context, we were able to supply seven ERGO-Basic packing tables, which were specially customised to the company's needs.

What areas of application was our product used for
Outgoing goods play a central role in the logistics chain and make a significant contribution to customer satisfaction. This is where goods are picked, packed and dispatched to make their way to the recipient. To make this process efficient and safe, packing tables are indispensable in the outgoing goods department.

What did the customer appreciate about us?

  • Competent advice: Our expertise and in-depth understanding of the customer's products and needs convinced him.
  • Courteous friendliness: Our friendly and helpful demeanour gave him a positive shopping experience.
  • High product quality: The quality of our products exceeded his expectations.
  • Strong focus on customer satisfaction: Our primary goal of satisfying the customer was clearly noticeable to him.

"Top service from the consultation to the assembly of the packing tables. Very friendly and competent contacts in all areas. Absolute priority on product quality and customer satisfaction; the customer is still "king" here!"

Heinz-Dieter Brinkmeier, Project Manager Engineering